Becoming a nurse is one of the most admirable choices someone can make. The time and dedication it takes, in addition to the compassion and empathy nurses display daily is nothing short of phenomenal.

But even the most dedicated of RNs may eventually feel burnt out and want to step away from the floor. It’s at this point that many nurses worry that they won’t be able to step into a new position that still allows them you use their nursing expertise. 

Call Center Nurse

As a call center nurse, nurses use their training and expertise to help expedite medical care. They help patients decide whether they need to see their family physician, seek assistance in urgent care or if they need to head to the nearest emergency room.

They must hold a BSN and have experience working in a variety of sectors in nursing including internal medicine. They also need to possess excellent communication skills and the ability to remain calm even in times of high stress. According to the Bureau of Labor and Statistics, the salary for call center nurses is between $61,149 and $79,505. 



Nurse Advice Line

The purposes of nurse advice lines can include reducing avoidable ER visits and hospital readmissions, cutting costs, improving member satisfaction and improving disease management program enrollment. Similar to a call center nurse, a registered nurse who works for a nurse advice line helps patients determine the best course of action. Also referred to as Triage nurses, individuals who assume this role must hold a BSN or higher, be well versed in most medical sectors and have excellent communication skills. The average income for this position can vary, depending on which type of advice line they work for and their level of expertise. However, as with call center nurses, the salary ranges between $64,000 to over $79,000. 


Source: Carenet Health

Insurance Reviewer

In addition to triaging patients and giving advice over the phone or video chat, registered nurses can also assume the role of a medical reviewer. Usually, they work for insurance companies and review Worker’s Compensation case information for accuracy. They might also review independent medical exam files to ensure claimant’s information is accurate. As with the above-mentioned positions, those wishing to work in this capacity must hold at least a BSN, have extensive medical knowledge and be diplomatic. 


Source: Every Nurse

In today’s healthcare landscape, registered nurses can assume a variety of positions outside of a medical facility. The key to finding the right position is holding appropriate licensing and a sufficient amount of experience.

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